we ship worldwide incl. insurance with UPS or DHL.
Shipping rate will be confirmed during check out process.
1. repack the item carefully, add copy of receipt and/or your coment/wish.
2. send us back your order as trackable freightfree package.
North West United GmbH & Co KG
Once received, we will check and exchange/repair or credit product acordingly to our terms and depending on the reason and wish of your return.
In any case or doubt, pls do not hesitate to contact us.